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Privacy Policy

Last Updated: October 30, 2025

1. Introduction

At Chatopia, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

By using Chatopia, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We collect the following types of information:

  • Account Information: Email address, username, and profile information you provide
  • Blockchain Information: Wallet addresses and transaction data on the blockchain
  • Character Data: Information related to the AI characters you create, including content, attributes, and behavior parameters
  • Usage Data: Interaction metrics, chat logs, training data, and usage patterns
  • Technical Data: IP address, browser type, device information, and cookies

3. How We Use Your Information

We use your information for the following purposes:

  • Providing and maintaining the Chatopia platform
  • Processing transactions and managing your account
  • Improving AI character performance and interactions
  • Calculating and distributing revenue to character owners
  • Analyzing platform usage and optimizing user experience
  • Enforcing our Terms of Service and preventing prohibited activities
  • Communicating with you about updates and features

4. Blockchain Data

Please be aware that information stored on a blockchain, including wallet addresses and transaction data, is public by nature. This information cannot be deleted or modified due to the immutable nature of blockchain technology.

Character metadata may be stored on IPFS (InterPlanetary File System), a decentralized storage system. While we manage the initial upload, this data becomes part of a distributed network and may persist even if removed from our systems.

5. Data Sharing and Third Parties

We may share your information with:

  • AI Providers: To enable character interactions and training
  • Service Providers: For hosting, analytics, and platform functionality
  • Legal Authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

6. Character Conversations

Conversations between users and AI characters are used to:

  • Improve character responses and behavior
  • Train the underlying AI models
  • Monitor for prohibited content
  • Calculate usage metrics for revenue distribution

While we take steps to protect user privacy, you should not share sensitive personal information in character conversations.

7. User Rights

Depending on your location, you may have rights regarding your personal data, including:

  • Accessing your personal information
  • Correcting inaccurate data
  • Deleting your account and associated data (where possible)
  • Restricting or objecting to certain processing activities
  • Data portability

To exercise these rights, please contact us at contact@chatopia.app
Note that blockchain data cannot be deleted due to the immutable nature of the technology.

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and improve our platform. These technologies collect device information, browsing actions, and patterns.

You can set your browser to refuse all or some cookies, but this may affect certain features of Chatopia.

9. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

You are responsible for maintaining the security of your wallet credentials and private keys.

10. Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@chatopia.app